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What is the maximum allowable shortage in your drawer?

  1. $5 or 5%

  2. $10 or 10%

  3. $15 or 15%

  4. $20 or 20%

The correct answer is: $10 or 10%

The correct answer reflects the policies in place regarding cash shortages in a postal service environment. The maximum allowable shortage in your drawer is typically set at $10 or 10%. This limit is established to ensure accountability while allowing for minor mistakes that can occur during transactions. A shortage greater than this could indicate a lapse in operational procedures or customer service, and it may prompt further investigation, leading to corrective actions or disciplinary measures. The intent behind this policy is to encourage careful handling of cash while recognizing that occasional errors are a part of transactional work. Options reflecting higher amounts would undermine the training emphasis on accuracy and accountability in handling money, which is critical in a postal service setting. Recognizing and adhering to these guidelines is essential for maintaining trust and efficiency in financial operations.